What does the coupon offer me and how often can I use it?
The coupon is based upon you deciding to follow any one of our Millenial Mix playlists. It goes without saying that the aim is to promote artists and grow a regular listenership for them, by you choosing to become a regular listener, promoter and follower to our playlists, we will therefore offer you a 25% discount on the sales of our selected products.
I am confused regarding the music video product as I am based in a different country?
The music video product is based on the fact of you supplying us with footage shot in front of a professional green screen, which we will edit and include in a beautifully created motion graphic video for your your song. We will just need you to provide us with a link of where we can download your footage.
Why are we only limited to 3 options to choose from in our creative projects?
At the current moment, since we are an express service for the independant musician, we only offer up to a limit of three options to choose from, if however you like a combination of the options then you can only select 2 of the options and explain what you like from both of the options and the creative can begin working on your product. If the creative has not provided you with any options after 14 days, then you can send a complaint to disputes@pc4myjukebox.com
A playlist curator was charging me for adding a song to his/her playlist. Is that allowed?
We do not accept playlists that charge the artist a fee for being included as that is a form of payola and therefore ask if anyone has charged you a fee for placement that you send us an email with their referral link to disputes@pc4myjukebox.com
What is the process and procedure concerning commission payments and withdrawals?
You can make a withdraw request, from your Affiliates Dashboard which we review every Friday and make payments accordingly, we are tied to Paypal and its policies regarding this and its processing, please do take time to read the Paypal receiving of payments policy
Why do my commission payments say pending?
When a sale is made through your referred customer, a commission is paid out to you and is included in your commisions section as a pending payment, it is only completed when a withdraw request is made and the payment has been sent to your Paypal account.
Do you offer refunds, please explain?
Our service is within the digital virtual space and therefore, everything is processed digitally including the commissions and payments. Furthermore our products are tied to our refered customers and in that regard it is because of this that we do not offer refunds. We therefore urge paying customers to read our Terms and Conditions as well as privacy policy before making their purchase as there will be no refunds issued after a payment is made. We are however working towards improving this process as our staff capacity grows.